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Those people agents Functioning towards Telus benefits, instead of trying to keep the outdated loyal customers they make them disappear to look for other provider
We're sorry to listen to about these difficulties you have seasoned with each tech support and billing. Make sure you send out us A non-public concept, and we’ll get the job done to get you the assistance and abide by-up required to take care of these problems immediately.
Only kind the main points within your inquiry within a message and it'll be despatched to some human agent. Messaging here is asynchronous (non-Reside), to help you shut the application or go regarding your working day even though the agent is effective in the direction of obtaining you a resolution.
The TELUS team acknowledges that our operate spans many Territories and Treaty regions and we have been grateful for the traditional Understanding Keepers and Elders that are with us these days, all those who have absent before us plus the youth that inspire us.
• In my dialogue with Juan within the loyalty team, I had been falsely accused of staying discriminatory when I referenced One more Office, which was remarkably offensive and uncalled for. Juan afterwards apologized, expressing that the practical experience was utterly unacceptable.
I'm writing to precise my deep dissatisfaction Together with the customer service I gained when trying to make clear the small print of my new agreement and reductions. My new expertise has left me emotion pissed off, undervalued, and concerned about your workforce's Total good quality of support.
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Settled discussions are going to be shut and saved for 90 times, and may be accessed in the Concept Centre inside Telus technical support the My TELUS app.
If an automatic assistant asks for The explanation within your simply call, mention "I want to make payment preparations for my mobility bill".
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I want a call from someone who has some determination earning ability on how I am able to near my accounts and be finished with Telus.
The TV sign has long been missing considering the fact that Friday, September twenty seventh as well as the technician who showed up yesterday, September 30th couldn't deal with the trouble soon after altering the Tv set cable box and cable. I had been educated that the online market place Modem must be improved much too, but he didn't have it.
The TELUS group acknowledges that our function spans several Territories and Treaty locations and we have been grateful for the normal Information Keepers and Elders who will be with us nowadays, individuals who have gone ahead of us plus the youth that encourage us.
Car-recommend allows you speedily slim down your search results by suggesting feasible matches when you form.